The short version
ShopyVexa is an online retailer of fashion, jewelry, flowers, and gifts, owned and operated by Morrismem Ventures. We work with a network of suppliers and fulfillment partners to source and ship items directly to you or to your chosen recipient.
ShopyVexa operates on a supplier-fulfilled model. This means most items are not held in our own warehouse — instead, each order is placed with the relevant supplier once payment is confirmed, and shipped from there to the delivery address you provide. As a result:
By placing an order, you are making an offer to purchase, which we accept once payment is confirmed. Please double-check your order — items, sizes, colors, quantities, and delivery details — before completing checkout.
To ensure smooth delivery — especially for gifts sent to someone other than the buyer — we require the following at checkout:
Estimated delivery windows are shown at checkout and on product pages. These are estimates, not guarantees — actual delivery times may vary due to supplier processing, courier schedules, weather, or address issues. We will notify you of any significant delay.
It is your responsibility to ensure the receiver is reachable at the number provided. ShopyVexa is not liable for missed deliveries caused by an unreachable or incorrect phone number.
Because items are sourced specifically for your order, we do not accept returns or offer refunds for change of mind, incorrect size or color chosen by the buyer, or orders placed in error. Please review your order carefully before paying.
The only exceptions are covered in the next section — items that arrive damaged, defective, or materially different from what was ordered.
While all payments are final, we stand behind the quality of what we ship. If your order arrives damaged, defective, or is missing, please contact us within 48 hours of delivery with your order number and photos of the item received. We will review each case and, where appropriate, arrange a replacement or store credit at our discretion.
We make every effort to describe and photograph products accurately. Colors may appear slightly different depending on your screen. Measurements, materials, and packaging are provided by our suppliers and may vary slightly between batches.
If you create an account with us, you are responsible for keeping your login details secure and for all activity carried out under your account. Let us know immediately if you suspect unauthorized use.
ShopyVexa is not liable for indirect or consequential losses arising from delays, supplier stock changes, or courier issues beyond our reasonable control. Our liability for any order is limited to the amount paid for that order.
We may update these terms from time to time as our policies or product sourcing evolve. Changes take effect once posted on this page, so please check back occasionally. Continued use of the site after changes means you accept the updated terms.
Questions about an order, delivery, or these terms? Reach us at support@shopyvexa.com and we'll get back to you as soon as we can.